What was Ghandi prepared to do? He gives his answer. He was always prepared to return to jail. He was prepared to use civil disobedience to achieve his goal. He was an optimist.
He was soft spoken in this video. He demonstrated supreme confidence. He knew the importance of being authentic.
I help people articulate what makes their service exciting, meaningful, and valuable to their stakeholders by identifying why they want to serve, what they are most proud of, what challenges they want to take on, and how they plan on showing results.
I do that by researching issues, identifying clear positions, helping them align their positions with what their customers want, and managing work flow to deliver efficiently and effectively.
In the future, I'd love to help companies improve on how they communicate with their customers.
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