My day was pretty good. I only had one person that was rude. She was really trying to get under my skin. She did a great job of it. She had clever insults and did a great job of questioning my judgment. I have to give her credit.
I kept her insults inside me for an hour. Then this yoga video got me straightened out. No matter how many thought techniques I try, none of them work better than an activity.
I help people articulate what makes their service exciting, meaningful, and valuable to their stakeholders by identifying why they want to serve, what they are most proud of, what challenges they want to take on, and how they plan on showing results.
I do that by researching issues, identifying clear positions, helping them align their positions with what their customers want, and managing work flow to deliver efficiently and effectively.
In the future, I'd love to help companies improve on how they communicate with their customers.
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